AI is not the only disruptor that’s changing the digital marketing landscape in 2025. Consider that the oldest GenZers will soon be 26 years old, creating a new stream of consumers with different preferences and behaviors.
Even though Forbes has labeled traditional marketing methods like email marketing as still very effective, the way it used to be may no longer be the best way now.
New mediums like short-form video are on the rise. So what platforms should brands invest in? This blog explores the old and new strategies in digital marketing to help SMBs determine which strategies to focus on this year.
Let’s begin!
1.Using AI for personalization
AI has been revolutionary for marketers. Statista predicts that the AI market will reach $243.70 billion in 2025. This means more and more AI software services and businesses adopting these services for marketing.
So, we can expect marketing to become hyperpersonalized. Think personalized upsell and downsell offers that increase cart value and chatbots recommending products according to factors like age, height, skin tone, and condition.
Video content
Video content has seen an upward trend ever since YouTube gained popularity. Over time, users have become attuned to shorter videos. TikTok’s short-form content gave way to other social media platforms following suit.
In 2025, short-form videos will remain an effective tool for engaging a younger audience with a an attention span of of a few seconds. Marketers must get their message across instantly or get “skipped” and “scrolled.”
3.Behind-the-scenes content
Small businesses are thriving today with short behind-the-scenes videos. These clips showcase the effort behind their products and packaging. This format appeals younger audiences who prefer personal and customized items over mass-produced ones.
51% of GenZers and 46% of millennials purchased personalized gifts during the holiday season 2024, which highlights their preference for customized products.
4.Omnichannel marketing
With so many social media platforms available, businesses must be present everywhere. According to Search Engine Journal, the average internet user uses 6.6 social media platforms each month
Data Reportal’s October 2024 update gave us the most popular platforms ranked on usage:
- YouTube
- TikTok
- Telegram
- Facebook Messenger
In addition to social media, businesses—especially in eCommerce—should establish a presence across multiple platforms, including Amazon and their own website. The goal is to create a unified brand experience for customers. With AI empowering marketers in 2025, maintaining consistent marketing across all platforms is more achievable than ever.
5. Influencer marketing
With sponsored ads being so cluttered, influencer marketing will continue to boom. Influencers are also key to marketing to the young audience as Gen Z heavily relies on influencers and content creators for product recommendations.
A 2024 study by GoDaddy found that Gen Z is 57% more likely to purchase a product recommended by an influencer, while ads in their feeds have a 49% chance of catching their attention.
6.Generic marketing campaigns
There was a time when simple marketing campaigns like “Just Do It” resonated with mass audiences. Today, marketing focuses on personalization. Consumers choose brands that reflect their values and identity, allowing smaller, niche brands to build a loyal following.
Behind-the-scenes videos show how brands connect with their audiences by showcasing authenticity and effort.
7.Intrusive advertising
Aggressive marketing tactics no longer work. Over-intrusive ads, such as relentless emails, excessive app notifications, or clickbait, can damage a brand’s image. Instead, brands should focus on building a likable persona through creative and honest advertising.
Final Thoughts
Clearly, the marketing landscape has changed. Younger generations, especially Gen Z, trust influencers for purchase decisions and dislike intrusive, polished ads.
Generic campaigns no longer work. Gen Z prefers marketing that matches their tastes and lifestyle values. Behind-the-scenes content and short-form videos are becoming increasingly popular and effective.
To stay competitive, brands must adapt by saying goodbye to old methods and welcoming the new strategies for success in this digital climate! Partner with a trusted digital agency that is always up to date with the latest marketing do’s and don’ts – contact J. Arthur & Co today.