November 21, 2020 | Amanda Young
“We teach others what we have learned so that knowledge can be leveraged through their performance. And if you’re put off by the thought of being a preacher, don’t be. Allowing our employees to see passion and conviction in our words, actions and style is a good thing, and it’s also contagious.” –Jim Blasingame […]
November 7, 2020 | Amanda Young
What is Transparency? Promoting transparency in the workplace involves operating in a way that generates openness between managers and their employees. Transparency importantly allows employees to relate to and find trust in the company. In addition, transparency influences strong relationships to be created within the workplace. Strong relationships between employees will lead to higher work […]
November 7, 2020 | Amanda Young
What is the Dual-Factor Theory? In the 1960s, the Dual-Factor Theory was created by psychologist Fredrick Herzberg to create an understanding of employee contentment. Herzberg came up with the theory by asking individuals to describe the situations where they felt good and where they felt poorly about their jobs. Eventually, from his research he was […]
November 7, 2020 | Amanda Young
B2B companies have score a less than 50% average for customer experience, which is far lower than the score of 65%-85% for B2C companies. Customer Service The rise of smartphones has been setting new standards for B2B companies. Clients want quick and efficient customer service experiences. For a few years now, B2C companies have been […]
November 2, 2020 | Amanda Young
What is Doomscrolling? Doomscrolling, or also known as doomsurfing, is a new term that is being used. According to Merriam-Webster, doomscrolling is the tendency to continue to scroll through bad news, even though that news is saddening, disheartening, or depressing. With recent news about COVID-19, millions of individuals have been reading negative news articles regarding […]
October 21, 2020 | Amanda Young
Google Ads is a platform tool that allows users to drive website visits, receive more phone calls from customers, and increase storefront visits. The tool also allows users to set an advertising budget that works best for their business. Each month users can set any budget they would like depending on their needs. Google uses […]
October 15, 2020 | Amanda Young
Are employers valuing skills over degrees? In today’s job market, many recruiters and hiring managers are placing a higher value on skills than on degrees. In a survey performed by Glassdoor, 82% of the respondents believed that their college diplomas have helped them while working in the workforce. However… The respondents also shared that they […]
October 6, 2020 | Amanda Young
What is Accountability? Accountability means standing by one’s decisions, actions and well-being of projects. Accountability is also considered a management process that makes certain that employees, along with managers, remain responsible and meet their expectations in the workplace. Building a culture of accountability in the workplace allows companies to achieve positive company culture, vision, and […]